Directory: Crisis Centres and Helplines
26. 8. 2026
PKC
In the case of an acute mental health crisis (e.g., sudden loss, traumatic event, onset of acute anxiety or depressive states, sudden worsening of existing mental health issues, or other challenging situations not described above), please contact 24/7 crisis services and organizations outside UCT Prague.
Crisis Care Centre of the General University Hospital in Prague
- Address: Ke Karlovu 11, 128 08 Praha 2 (building D1, ground floor)
- Helpline (8-15): +420 605 851 658 ("providing psychosocial intervention - counseling, support and orientation in other services"; charged according to your phone provider's tariff)
- Contact: ckp@vfn.cz
Crisis Intervention Centre (Bohnice Psychiatric Hospital)
- English-speaking doctor is always present, however English-speaking service over the phone is not guaranteed.
- Phone help line (anonymous, non-stop): +420 284 016 666 (charged according to your phone provider's tariff)
- Personal visit: Ústavní 91, Prague 8; no need to schedule an appointment, 24/7
Prague Helpline (Prague Social Services Centre)
- Phone line (anonymous, non-stop): +420 222 580 697 (charged according to your phone provider's tariff)
- Online chat (anonymous, according to operating hours, weekdays 9-21 h): www.chat-pomoc.cz
- English speaking specialist available by prior arrangement
- Personal visit: Varšavská 37, Prague 2, Mon-Fri 9am-8pm
- E-mail: linka.duvery@diakonie.cz